Your chance to make a difference in functional food & wellness

Your chance to make a difference in functional food & wellness

We are hiring! 

We are seeking a reliable, fun, no-drama part-time Customer Service & Admin Coordinator for our mission-driven nutrition and wellness brand.

The role is 20 hours per week and requires flexibility and understanding that as a small startup, things can be complex and imperfect. We are looking to bring someone on our team who is comfortable in a sometimes messy startup environment (which you will help with!), someone passionate about health and wellness, open-minded, willing to learn, and wants to help us get organized so we can scale to success.

This person will do a variety of admin tasks including online and offline office organization, customer service, documentation management, conducting research, fulfilling orders, communicating and working with wholesale accounts.

Women-owned and run, Queen of Hearts is a fun and purpose-driven brand seeking to do right for our bodies and the environment.

Here are the details of the role:

  • Process & fulfill wholesale and QoH website orders.  
  • Service and communicate with existing vendors, wholesale accounts and direct customers
  • Perform a variety of admin tasks such as filling out / submitting business and operations forms, filing, calendar management, office cleanliness, etc
  • Update and maintain products within the website and W/S pricing lists, blog maintenance (writing is a possibility, but not required)
  • Manage Shopify and related functions (apps, subscriptions, customer communication via the site, etc) 

Skills required:

  • Proficiency with Google Sheets, Docs and Drive
  • Experience working in Shopify
  • Ability to recognize your strengths / weaknesses and communicate effectively with other team members
  • Ability to creatively research and address problems if & when they arise.
  • Open to learning and taking direction but can think independently and collaborate as well
  • Attention to detail, ability to “measure twice / cut once”
  • Is highly organized
  • Has excellent verbal and written communication skills
  • Experience in natural food (CPG products ideal) is a bonus.

Additional info:

  • Role is partly remote, but selected individuals must be able to come into the Hood River, Oregon office 2-3 times per week to pick up and process mail, payments, and meet to discuss concerns, priorities and upcoming projects/meetings. 
  • Additional hours are a possibility, but not guaranteed
  • Serious candidates only.

Email Tonia at QueenofHearts.com with an intro as to why you think you would be a good fit and your resume and let's talk!


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